A: Firstly, there is no harm to the hair if a Wellness Remedy is used on white, non-pigmented hair. The reason we state this recommendation on our Wellness Remedy packets is because the vitamin formulated in the Wellness Remedy fill the void of hair lacking pigment and when processed with heat or even with one’s own body heat, the result is much like heating sugar on the stove, the vitamin can caramelize, creating a beige, pink cast to non-pigmented hair. This caramelized effect does not harm the hair nor is it permanent. To prevent this from occurring however, we recommend not using heat when processing a Wellness Remedy. To prevent the caramelized affect, follow the Wellness Remedy with a thorough shampooing using Malibu C Un-Do-Goo Shampoo mixed with baking soda to neutralize the vitamin. A Malibu C Wellness Remedy may be processed on white hair that is color-treated.